Hong Massage & Spa Reviews

They took us as a walk in. We went here with my husband because our feet were hurting, especially mine from wearing heels at our wedding two days ago. We got the half hour foot massage and it was really great!

The massage was decent everything was okay until at the end when one of the men DEMANDED my friend a tip. He demanded 20% when my friend didn't want to tip in the first place due to poor customer service. When my friend put $2 on the counter that man I kid you not took the $2 and threw it on the ground. Will never be coming back and I hope no one else does either. Only put one star because I couldn’t put ZERO.

I made an appointment with a specific massage therapist at 8:30. I arrived at 8:27. When I arrived I saw other customers being escorted to massage rooms. I informed the lady that greeted me that I had reservation for 8:30. She shrugged her shoulders and told me no one was available. She asked me to wait in the lobby for 15 minutes. I had no confidence that the wait would only be 15 minutes and there was no guarantee that the therapist that I requested would be available, so I left. It appears that an appointment is only valid at this establishment if no walk-ins come in before the time of your reservation. Mismanagement and lack of integrity for honoring appointments are the reasons that I will not be returning.

I booked a massage here for my partner on Mother’s Day to help with her shoulder and lower back pain. What should’ve been a peaceful, professional experience ended up making her feel exposed and uncomfortable—and left me pretty disturbed too. She told me the therapist (Kevin) used a see-through scarf instead of a proper opaque sheet. That alone was strange. But then, during the session, he put her arms behind her head and, from the front, lifted her upper body with nothing covering her chest. She said her breasts were fully exposed in front of him while he held and even lightly bounced or shook her in that position. We didn’t know at the time, but we’ve since learned that licensed massage therapists are required to follow strict draping and privacy guidelines. Clients must be fully covered with opaque materials at all times—especially during any movement. Exposing a client’s chest in this way is not standard, not professional, and not acceptable. If you’re a man booking a massage for your wife or partner, this is something you should know. What happened here was not right. We won’t be coming back, and I hope others don’t have to go through a similar experience.

I had a great massage—relaxing, professional, and exactly what I needed to ease tension. The pressure was just right, and the environment was clean and calming. The masseuse clearly knew what she was doing and focused on the areas I mentioned beforehand. My only small issue was that she briefly took a phone call during the session, which slightly broke the flow. That aside, the overall experience was good.